Privacy Policy

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Information that identifies you or can be used to identify you, such as:

• Name
• Email address
• Business or company name
• Phone number
• Billing information
• Account login credentials
• Any information you voluntarily provide in forms or communications

1.2 Usage & Technical Information

Automatically collected when you visit our website or use our Services:

• IP address
• Browser type & version
• Device information
• Pages visited
• Referring website
• Date and time of access
• Cookies and tracking technologies

1.3 ERP Data (If Applicable)

If you use our ERP tools or integrations:

• Business process data
• Transactional data
• Configuration or customization data
• Other data stored voluntarily in our system

2. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our Services
• Create and manage your account
• Process transactions and subscriptions
• Send administrative and support communications
• Respond to inquiries and provide customer support
• Improve website performance and user experience
• Prevent fraudulent or unauthorized activities
• Comply with legal obligations

We do not sell your personal information.

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences
• Improve site functionality
• Analyze traffic and usage patterns
• Support marketing and advertising

You can control cookie settings through your browser. However, disabling cookies may affect certain website features.

4. How We Share Information

We may share information with:

4.1 Service Providers

Trusted third parties who assist us with:

• Hosting and cloud storage
• Analytics
• Payment processing
• Customer support
• Email communication

All service providers are obligated to safeguard your information.

4.2 Legal Requirements

We may disclose information:

• To comply with law or legal process
• To protect our rights or defend against legal claims
• To prevent fraud or ensure security

4.3 Business Transfers

In a merger, acquisition, or sale of assets, user information may be transferred.

5. Data Storage & Security

We use industry-standard technical and organizational measures to protect your data, including encryption, access controls, and secure hosting environments.

However, no system is 100% secure, and we cannot guarantee absolute protection.

6. International Data Transfers

Depending on your region, your data may be processed in countries outside your jurisdiction. We ensure appropriate safeguards (such as contractual clauses) in accordance with applicable laws.

7. Your Rights

Depending on your location, you may have rights such as:

• Access your personal information
• Request correction or deletion
• Request data portability
• Object to or restrict data processing
• Withdraw consent at any time

To exercise your rights, contact us at: support@erpsoftware.com

8. Data Retention

We retain personal information only as long as necessary to:

• Provide our Services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

ERP system data stored by clients will be retained according to account settings or the duration of your service contract.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

10. Children's Privacy

Our Services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our Services constitutes acceptance of the updated policy.